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BazaarBox · Policies & Customer Support

Safety & Posting Rules

Effective 8 October 2026. This English version is the current policy text.

These Rules apply to listings and marketplace conduct on BazaarBox. They supplement the Terms of Use and are designed for local person-to-person resale.

1. Offer a real item you may sell

  • List only an item you own or are authorised to sell.
  • BazaarBox listings are offers to sell, not wanted-to-buy advertisements.
  • Do not list stolen, counterfeit, recalled, unsafe, illegal, or prohibited items.
  • Do not list an item that is no longer available.

2. Describe the item accurately

  • Use the correct category.
  • Write an accurate title and description.
  • State the actual asking price. Do not use an unrealistic or misleading price to attract views.
  • Select the condition that best describes the item.
  • Disclose known defects, damage, missing parts, repairs, locked features, and material limits on functionality.
  • Do not claim authenticity, specifications, ownership history, warranty, or performance that you cannot substantiate.
  • User-written descriptions may be in any language. BazaarBox may request clarification where needed for moderation.

3. Use genuine photos

  • Upload actual photos of the item being offered.
  • You may upload a maximum of four listing photos.
  • Choose a clear cover photo and show important condition details.
  • Do not use another seller’s images, misleading stock images, watermarks that obscure the item, or images containing prohibited or unrelated content.

4. One honest listing

  • Do not create duplicate or substantially similar active listings for the same item.
  • Do not repost across cities, localities, PIN codes, or categories to manipulate discovery or evade rules, moderation, entitlement limits, or fees.
  • When an item is sold or unavailable, mark or close the listing promptly.
  • Where a paid listing service is offered, relisting an expired listing requires a new entitlement.

5. Keep contact information private

Do not include phone numbers, email addresses, home addresses, external messaging handles, social accounts, payment identifiers, or other direct contact details in public listing titles, descriptions, photos, or other public fields.

For your safety, keep initial conversations on BazaarBox when possible. If you move a conversation or transaction outside BazaarBox, we may not have the messages or information needed to investigate a problem. Moving off-platform does not remove legal rights you may have.

6. Local meetup only

BazaarBox currently supports local person-to-person discovery and meetups. BazaarBox does not provide shipping, delivery, packing, courier integration, shipping labels, fulfilment, escrow, or buyer-to-seller item-payment processing.

Do not represent BazaarBox as a shipping provider, payment guarantor, escrow service, authenticator, or party to the item transaction.

7. Meet safely

  • Meet in a busy, well-lit public place.
  • Meet during reasonable hours where possible.
  • Tell a trusted person where you are going.
  • Avoid isolated or private locations, especially for a first meeting.
  • Inspect the actual item and verify its condition and functionality before completing the transaction.
  • Avoid advance deposits to strangers.
  • Never share passwords, OTPs, PINs, or sensitive banking credentials.
  • Leave if anything feels unsafe.
  • Contact the appropriate local emergency authorities if there is immediate danger.

BazaarBox does not guarantee a buyer’s or seller’s identity, item authenticity, item condition, a successful sale, personal safety, or payment between buyer and seller.

8. Prohibited and restricted listings

The following are prohibited in the current BazaarBox marketplace:

  • vehicles, vehicle-registration documents, number plates, or vehicle-financing offers;
  • property, rentals, jobs, services, loans, investments, insurance, or other financial products;
  • animals, animal products, wildlife, or protected flora;
  • weapons, ammunition, explosives, fireworks, hazardous chemicals, or instructions intended to cause harm;
  • medicines, controlled substances, regulated medical devices, or supplements making medical claims;
  • alcohol, tobacco, nicotine, vaping products, or other age-restricted substances;
  • illegal, stolen, recalled, counterfeit, dangerous, sexually exploitative, hateful, or privacy-invasive items or content;
  • government identity documents, SIM cards, online accounts, credentials, personal data, or tickets where transfer or resale is prohibited; and
  • anything whose possession, sale, advertising, or transfer is restricted by applicable law.

This list is not exhaustive. BazaarBox may refuse an item that presents legal, safety, fraud, or platform-integrity risk even if it is not listed above.

9. Moderation and enforcement

Submitting a listing does not make it public. BazaarBox may approve, reject, request changes to, restrict, or remove a listing. A rejected unpublished listing ordinarily does not consume a listing entitlement. A listing published after approval may still be removed if later information shows a violation.

Actions may include a warning, required correction, reduced visibility, rejection, removal, account restriction, or suspension. BazaarBox should consider available evidence, severity, repetition, safety, and applicable law. Users may contact hello@renewtech.solutions to request review.

Removal for a seller’s policy violation does not automatically create a refund, without limiting statutory rights or an appropriate appeal.

10. Reporting concerns

Use the available report tools for suspected fraud, prohibited content, harassment, or safety concerns. For immediate danger, leave the situation and contact the appropriate local emergency authorities. Do not use reports to harass another user or manipulate competition.

11. Contact

Questions about these Rules, listing moderation, or an appeal may be sent to hello@renewtech.solutions.